This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
Valley Medical Centre
Tel: 0151 722 2744
75 Hartsbourne Avenue
Childwall
Liverpool, L25 1RY
Tel: 0151 722 2744
Home
Information about the doctors surgery opening hours, appointments, online prescriptions, health information and much more
Opening Times
Opening Times
When We Are Closed
GP Availability
Appointments
Appointments
Home Visits
Prescriptions
Repeat Prescriptions
Prescriptions Fees
Clinics & Services
Clinics & Services
Non-NHS/Private Services
Find Services
Tests & Results
Test Results
Blood Tests
X-Ray
New Patients
Registration
Non-English Speakers
Practice Staff
Doctors
Nursing Team
Practice Team
Contact Details
The surgery address and telephone numbers
Complaints
NHS complaints process
2 January 2014
You may be aware that since April 2013, the NHS complaints process has changed.
Who should I complain to?
Under the NHS Complaints Regulations 2009 you can either choose the service provider, in this case Valley Medical Centre as our experience tells us that by dealing with you directly, concerns can often be sorted out quickly and to your satisfaction. However, you may want NHS England to deal with your complaint as they commission the service that has caused you to complain. The choice about who you want to deal with your complaint remains your decision. To complain to NHS England:
Telephone: 0300 311 2233
Email:
england.contactus@nhs.net
Address: NHS England
PO Box 16738
Redditch
B97 9PT
Quick Links
Latest News
Search
Translate Page
Have your say
Join our Patient Group
Friend & Family Test
Survey Report
Further Information
GP Earnings
Named GP
Our practice history
Complaints
Practice Policies
GP Registrars and medical students
Named GP for all patients
Sickness Certificates
Summary Care Record
Vaccination Schedule
Live Well
CQC
Pregnancy Care Planner
Shingles
Care Data
Your Health
Family Health
Long Term Conditions
Minor Illness